Shipping Policy

We strive to provide a smooth and convenient shipping experience for all our customers across India.

1. Shipping Across India

• We offer shipping services across India.
• Free shipping is provided whenever possible.

2. Order Processing & Customization

• Orders placed Monday to Saturday (IST) will be processed on the same or next business day.
• Customized products will be shipped within 2–3 business days of order placement or after customer approval of the design.
• If you wish to inquire about delivery times for a specific product, please contact us before placing your order.

3. Prepaid vs. COD Shipping Charges

• Prepaid Orders: No shipping charges.
• Discounted/Sale Products: Shipping charges may apply depending on promotions.
• Cash on Delivery (COD) Orders: COD orders incur additional charges and typically take 3–4 extra days for delivery compared to prepaid orders due to longer processing times.

4. Faster Delivery for Prepaid Orders

• Prepaid orders are prioritized by courier companies, ensuring faster delivery than COD orders.

5. Partial Payment Option for COD Orders

• We offer a partial payment option at checkout for COD orders to help reduce additional courier charges.
• If you have concerns about COD charges, consider using this option.

6. Extra Discounts

• Extra discounts are available on prepaid orders.
• Partial COD payments may also qualify for discounts on shipping and COD fees.

7. Courier Delivery Attempts

• Our courier partner will make three delivery attempts.
• If delivery is unsuccessful, please contact us, and we will resend your product.
• If you receive a delivery confirmation but have not received the product, inform us within 24 hours of the delivery update.

8. Security Concerns for Prepaid Orders

• For any concerns regarding prepaid payments, feel free to contact us at 9971402491 for assistance.

9. Contact Information

• Email: enterpriseskap@gmail.com
• Phone/WhatsApp: 9971402491